Prices and tax
The price shown for the goods excludes postage and packing unless specifically stated. The charges for postage and packing are shown at point of checkout once country and delivery method are selected. Delivery to non-European Union countries may result in import duties payable on receipt of the goods. You will be liable for these duties.
VAT (value added tax)
Prices include VAT where relevant. The standard rate was increased from 17.5% to 20% in January. We have decided not to pass that increase onto customers and so our final prices remain unchanged on existing stock.
Cancellation and returns
If you are not satisfied with the goods or wish to cancel your order, you have the right to do this within seven days of placing the order or being in receipt of the goods. All goods must be returned within seven days in the original packaging and in an unused condition for a full refund. This does not affect your statutory rights as a consumer. Goods must be returned unused and in their original packaging to: Leukaemia & Lymphoma Research PO Box 462 Witney OX28 9GN
Colours and sizes
The colour of goods may vary slightly from that shown on the website due to limitations of browser software and monitors.
Photos of goods are not shown to scale. For an indication of size, please consult the product description and for further information, please call us.
Confidentiality
All confidential information is held securely and only transmitted in encrypted form. Your credit card details remain with our payment partner WorldPay and do not reach Leukaemia & Lymphoma Research. Customer details are not passed to third parties and are used only in accordance with the Data Protection Acts 1984 & 1998.
Indemnity
You agree to indemnify us against any claims, losses, liabilities, damages and expenses (including legal fees), arising out of your use of this site.
Jurisdiction
The contract will be governed by the laws of England and Wales and the parties to the contract submit to the exclusive jurisdiction of the English Courts.
Consumer rights
None of the above terms and conditions affects your statutory consumer rights.
Company information
Leukaemia & Lymphoma Research Trading Limited is a wholly-owned subsidiary of Leukaemia & Lymphoma Research. All profits from the sale of the merchandise offered by Leukaemia & Lymphoma Research Trading are gifted entirely to Leukaemia & Lymphoma Research in a tax efficient manner.
The company is VAT registered (number 301 6349 92). The charity is registered in England & Wales (number 216032) and in Scotland (number SC037529).
Delivery
We aim to deliver all standard orders to the UK mainland within 5 working days from order receipt however this can take up to 14 days (particularly in busy periods). Next working day delivery orders MUST be placed before 12 noon Monday- Thursday only. For non-UK orders, we aim to deliver within 7 days from point of dispatch but this can take up to a month. Free delivery on all orders over £50.
